Return and Exchange Conditions

RETURN AND EXCHANGE CONDITIONS

Every product you buy from Monokido is designed and produced with care. Customer satisfaction is important to us.

PRODUCT CHANGE

• You can request an exchange within 14 days after receiving your order.
• The product to be exchanged must be unused, unlabeled and in its original packaging.
• Depending on stock availability, the same product can be exchanged for a different size or another product.
• The shipping cost of the exchange belongs to the customer.

RETURN

• You can request a refund within 14 days after receiving your order.
• The product to be returned must be unused, undamaged, unlabeled and in its original packaging.
• In case of return, the shipping cost belongs to the customer.
• Once your return is approved, your payment will be refunded within 10 business days using the same method you used for payment.

You can contact us for your return or exchange requests:
✉️ monokido.tr@gmail.com